Drake's new
album Scorpion has only been out since Friday, but it's already made history.
The album
broke streaming records on both Apple Music and Spotify, with more than 302m
plays in a single day.
But some
users complained that Spotify put his photo on hundreds of playlists -
including ones that didn't feature his music, such as "Best of
British".
Subscribers
who'd paid for premium, ad-free accounts said it amounted to advertising and
demanded refunds.
One
subscriber said he had been offered one month's free subscription as a result
of his complaint.
"I pay
for premium because I do not want to see or listen to ads," he wrote in a
chat with Spotify's customer support team, a transcript of which was posted on
Reddit.
"Why
then is my personalised homepage literally covered in advertisements for Drake?
I have not listened to this artist, nor do I listen to music similar to this
artist."
A member of
the support team replied: "I agree with all the things you've
mentioned" and offered to refund his most recent payment.
Other
subscribers who attempted to submit a claim got mixed results: Some were given
a month's free subscription, while others had their request denied.
Spotify
declined to comment on the situation; but the BBC understands no official
refund policy has been put in place - and that the number of complaints has
been relatively small.
That does
not rule out some customer service assistants offering refunds on a case-by-case
basis; but it seems most people were relaxed about the takeover.
In fact,
they streamed his album more than any other in history. According to Billboard,
Scorpion broke Spotify's one-week streaming record in just three days - racking
up 431m streams over the weekend.
In the UK,
the album is set to reach number one - beating new releases by Florence + The
Machine and Gorillaz. All 25 of its tracks would appear in the top 40, if the
chart rules hadn't been changed last year to prevent such a phenomenon.
Meanwhile,
Drake has quietly tweaked the record since its release; with an updated version
of the record appearing on streaming services on Monday.
Although
most of the changes are minor, In My Feelings has gained new vocals from Lil
Wayne, and Jay-Z's contribution to Talk Up has received a volume bump, after
some fans complained he was mixed too quietly.
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